Das erwartet Sie:
Was ist Ihr konkreter Nutzen?
• Confidence in getting started: You will gain a clear, structured understanding of professional process management.
• Think and act systematically: You will learn to analyse processes consistently—from the company's purpose to the task at hand.
• Apply models and tools: You will work with process maps and models and understand their benefits for organisation and control.
• Designing effective process workshops: You will know how to plan, moderate, and document workshops for process mapping.
• Practical application: You will practise methods and reflect on concrete examples from day-to-day business practice.
• Application of artificial intelligence: You will gain practical insights into the concrete use of AI in process management.
• You will exchange ideas with other experts and strengthen your network.
What content can you expect?
• Fundamentals & process understanding
• Process management perspective: The integrated management approach
• Process model and process map
• Process roles
• Modelling target processes
• Designing and conducting process workshops
• Outlook for organisational development
How is knowledge delivered? What methods are used?
• Short presentations with practical examples
• Moderated group work
• Visualisation and implementation of a process recording workshop with individual case studies
• Exchange of experiences, reflection and learning diary
What you can look forward to!
What learning environment is required or what should you bring?
You will learn in an open, appreciative learning environment with a high degree of practical relevance. This seminar takes place in a face-to-face format. You will complete the e-learning component digitally in advance.
What prerequisites should you have?
Basic knowledge of process management and experience in change projects are helpful, but not essential. Openness to active participation and an interest in practical improvement approaches are ideal.
This Seminar is part of Zertifikatsprogramm Operatives Prozessmanagement
This offering is relevant for …
The seminar is addressed to specialists and managers who want to develop a structured understanding of processes and manage processes continuously. Target groups could be:
Process owners
Organisational developers
Process management consultant
Project manager
Process analysts
Process modeler
Business analyst
Process managers
Process controller
Process participant
Process auditor
