Das erwartet Sie:
Was ist Ihr konkreter Nutzen?
• You have learnt about a tried-and-tested procedural model for process optimisation.
• You can identify the root causes of weaknesses in a targeted manner – rather than merely treating the symptoms.
• You are able to apply specific methods for developing target processes.
• You feel more confident in setting operational process objectives and know how to prioritise improvement measures.
• You have gained confidence in using methods and dealing with typical challenges.
• You will exchange ideas with other experts and strengthen your network.
What content can you expect?
• A hands-on, interactive approach to process optimisation
• Introduction to a process model
• Clarifying the remit
• Analysing processes, identifying root causes and developing solutions
• Deriving and implementing operational process objectives
• Developing target processes and prioritising actions
How is knowledge delivered? What methods are used?
The seminar combines concise theoretical input with group work, reflection sessions and practical exercises. You will work with case studies and tools that you can apply directly within your own organisation. You will gain a concrete and practical understanding of process optimisation.
What you can look forward to!
What learning environment is required or what should you bring?
You will learn in an open, supportive learning environment with a strong practical focus. For online courses, we recommend a stable internet connection, a microphone, a camera and a quiet place to work.
What prerequisites should you have?
A basic understanding of process management is helpful. A willingness to get actively involved and an interest in practical approaches to improvement are ideal.
This offering is relevant for …
The seminar is aimed at specialists and managers who wish not only to manage processes but also to actively improve them.
Target groups could include:
Process owners
Organisational developers
Process management consultant
Process analysts
Business analyst
Process managers
