What content can you expect?
- Use process indicators to control processes
- Learn about different types of indicators
- Use indicator profiles and indicator compasses
- Define the control effect of indicators
- Use measurement methods
- Identify significant deviations
- Set up process reporting
What prerequisites should you have?
There are no special technical requirements for our e-learning courses beyond the usual standard equipment (headset, laptop, etc.).
This offering is relevant for …
The e-learning course is aimed at people who want to learn how to measure processes in a targeted manner in order to evaluate their performance and make informed decisions for optimisation. Target groups could be:
Prozessverantwortliche:r
Prozessmanager:innen
Organisationsentwickler:in
Prozessanalyst:innen
