What content can you expect?
- Derive operational process goals from strategic guidelines
- Define process goals in a ‘smart’ way
- Take identified potential for improvement into account when setting goals
- Specify goals across the levels of the process model
- Document process goals
- Make goals controllable using measurable key performance indicators
What prerequisites should you have?
There are no special technical requirements for our e-learning courses beyond the usual standard equipment (headset, laptop, etc.).
This offering is relevant for …
The e-learning course addresses individuals who want to learn how to precisely derive operational process goals and align them with their company's strategic goals in order to increase the effectiveness and efficiency of processes in a targeted manner. Target groups could include:
Process owners
Organisational developers
Process analysts
Process managers
