Cologne, February 20, 2025 – The BPM&O Academy has been awarded the prestigious German Service Award 2025 in the continuing education category. The award by the German Institute for Service Quality (DISQ) and the news channel ntv confirms the Academy’s outstanding service quality and its consistent focus on the needs of participants.
The German Service Award is based on a comprehensive analysis of numerous independent studies, customer surveys and social media data. In the overall assessment, 2,160 companies were examined and analyzed for service criteria such as online service, telephone advice, on-site support and customer satisfaction. The BPM&O Academy came out on top in the training category.
Bianca Möller, Managing Director of the German Institute for Service Quality: “There can be no talk of Germany being a service desert. Many companies across all sectors can make a name for themselves with on-site advice in particular. But overall service has also improved compared to the previous year and is now at a good level on average.”
Catja Stammen, Editorial Director of ntv-Wirtschaftsmagazine: “The German Service Award is an important sign of recognition for companies that make a special effort to satisfy their customers. It recognizes outstanding achievements and is also intended to encourage other providers to continuously improve their own service quality.”
Outstanding service for sustainable further training
With its practice-oriented approach, first-class training formats and individual consulting, the BPM&O Academy sets standards in further training for process management and organizational development. The seminars are characterized by high practical relevance, interactive learning methods and experienced trainers who prepare participants specifically for the challenges of the modern corporate world.
Quality that pays off
The German Service Award is proof of the continuous improvements and consistent customer orientation of the BPM&O Academy. The combination of sound specialist knowledge, modern learning concepts and excellent service makes the academy the first choice for specialists and managers who want to develop their skills in the field of process management.
“This award is a valuable acknowledgement of our dedicated team and the outstanding quality of service that we provide on a daily basis. We always focus on our participants and do everything we can to ensure that their training is not only professionally enriching, but also smooth and inspiring.” – Ariane Möller, Managing Director of BPM&O
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