When a process is described, a lot of information must be collected and documented in a structured manner. The process outline is a tool that helps with this. The components of a process are clearly displayed at a glance.
Example of a process outline
These are, for instance:
- Process name
- Purpose of the process
- The person responsible for the process
- Input and output (each with suppliers and customers)
- Process steps
- Resources
- Supporting IT systems
- Key process figures
We can use the outline to develop target processes and also to document actual processes. To create the process map, it is sufficient, for example, to have described the main processes using profiles.
Would you like to find out more about the process outline?
