The process manager manages the responsible main or sub-process in a target-oriented manner to fulfil customer requirements. This includes incorporating the strategic and operational control cycle, including the securing of all necessary process resources for executability.

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BPMN 2.0.

Role concepts

The definition of a role concept is a strategic success factor in the introduction of process management. We support you in developing a clear understanding of roles.

Transformation

Operational process management

Operational process management plays a central role in today's business world as it enables companies to understand, review and optimise their internal processes.

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BPM study 2024 – Process excellence through competence development and digital tools

Digital change is making process management increasingly important in companies - Germany has some catching up to do.